Mature IT operations yield success

Digital Boardwalk’s uniquely mature, proactive, process-driven approach to technology management delivers continuous IT improvement every 30 days or your money back.

15+ years in business solving the most complex technical challenges

We help small and mid-market companies nationwide overcome industry-specific technical challenges with strategic, battle-tested solutions delivered by Digital Boardwalk’s large team of certified subject matter experts.

Fully Managed IT Services

I am a small to mid-sized business needing to outsource my IT support.

I need help with:

Co-Managed IT Services

I am a mid to large-sized business needing to augment my internal IT team.

I need help with:

Regulatory Compliance

I am working with the government or have industry regulations I need to comply with.

I need help with:

Cyber Insurance

I need to put controls and processes in place to obtain cyber insurance.

I need help with:

Are your IT operations inconsistent and reactive?

Operationally-mature IT processes are critical to business success

Most IT teams are great at “fighting fires,” but struggle with proactively managing all the change that happens with technology and cybersecurity. Our unique approach solves this problem.

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Standard Operating Procedures

600+ formally documented procedures

Quality and Compliance Audits

performed monthly, quarterly, and annually

Structured Teams of Engineers

dedicated to their subject matter expertise

Our Process

DESIGN

We confirm your business goals and objectives, design a custom set of managed IT services, and prepare a formal scope of work for your review and approval.

IMPLEMENT

We create a strategic project plan, follow a detailed series of standard operating procedures to implement the solutions, and train your staff on all the changes.

MANAGE

We proactively maintain all your technology, routinely audit the systems to verify all is working as it should, and help you plan for future technology changes.

I T Tech sitting at desk in front of desk top with headset on clicking a computer mouse

The Digital Boardwalk Difference

Rather than implement monitoring tools and wait for alerts to tell us when your technology is broken, we developed our own custom artificial intelligence and business process automation to proactively prevent issues from occurring in the first place.

But experience has proven that we can’t rely 100% on technology alone. So, our team conducts monthly scheduled audits and quality assurance checks to deliver a level of human oversight unlike anyone else in the industry.

Our Perspective

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“I worked for a few other reputable managed IT services providers before joining Digital Boardwalk, and the difference was astonishing. Immediately I could tell how much more mature this company was. For the very first time, I feel confident that what my company is promising its customers is exactly what we are delivering, and then some.”

Devin B.
Service Operations, Digital Boardwalk

The proof is in the numbers

Year after year, Digital Boardwalk consistently delivers an award-winning customer experience at scale.

Channel Futures MSP 501 Winner for 2023 badge
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15,000+

monthly active users

350,000+

service requests per year

1 hour

average resolution time

20+

industry-specific awards

Learn More About IT & Cybersecurity

Prepare for CMMC Compliance

Whether you’re just getting started on your CMMC journey or you need to fill some security gaps, we provide many of the IT, cybersecurity, and compliance controls you need to prepare for certification.

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