IT Support for Healthcare

The healthcare industry faces many technical challenges — make sure your IT team can keep up

With so much personal identity information being stored and handled on a daily basis, medical practices and facilities continue to be a significant target for increasingly sophisticated cyber-attacks; and existing IT teams are struggling to keep up. Digital Boardwalk’s operational maturity, innovation solutions, and extensive industry experience make us an ideal fit for those looking to overcome these challenges.

HIPAA Compliance

We help you implement risk assessments, cybersecurity controls, encryption, security awareness training, incident response plans, and other IT and cybersecurity processes needed for compliance.

Proactive Approach

Every minute counts during patient visits; and any amount of interruption snowballs into a poor patient experience. Our uniquely proactive approach to IT management prevents frustrating interruptions for you and your patients.

Microsoft 365

Our Microsoft 365 Certified Enterprise Administrator Experts can help you migrate to and adopt the powerful Microsoft 365 platform to streamline your practice operations and enhance your patient experience.

Question:

Are your users prohibited from logging in unless they use multi-factor authentication?

These days, multi-factor authentication (MFA) is the most basic and fundamental of cybersecurity layers; and it’s a key requirement on every cyber liability insurance policy. Enabling MFA is fairly easy, but strictly enforcing it requires mature IT processes and proper technologies.

The Digital Boardwalk Difference

Our People

Our culture of continuous growth and opportunity attracts some of the best talent the industry has to offer. Every year, thousands of users commend our team for their professionalism, aptitude, and friendliness.

Focus on Process

Technology and cybersecurity change far too often and quickly to rely on “head knowledge.” With hundreds of standard operating procedures, and routine quality audits, our processes keep us accountable to our promises.

Artificial Intelligence

By leveraging our own, custom-developed artificial intelligence systems, we consistently deliver all the IT and cybersecurity functions that our competition omits due to a lack of budget and manpower.

Commitment to Innovation

Our founders, having both grown up in military families, learned to embrace change from an early age. That commitment to constant improvement and innovation has been baked into our culture and is core to our very being.

A Customer Success Story

Looking to provide their patients with cutting-edge interventional and diagnostic radiology services with 24/7 availability, the radiology group turned to Digital Boardwalk for an innovative and reliable technology solution with round-the-clock IT support.

The proof is in the numbers

Year after year, Digital Boardwalk consistently delivers an award-winning customer experience at scale.

Channel Futures MSP 501 Winner for 2023 badge
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15,000+

monthly active users

350,000+

service requests per year

1 hour

average resolution time

20+

industry-specific awards

Learn More About IT & Cybersecurity

Is a lack of IT processes holding you back?

Most IT teams are great at “fighting fires,” but struggle with all the processes and proactivity it takes to effectively manage the rapid pace of technology change. Take our free IT Maturity Assessment and see where your business has opportunities for improvement.

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