IT Support for Nonprofits
Nonprofits face many technical challenges — make sure your IT team can keep up
With technology’s rapid pace of change, nonprofit organizations and their existing IT teams often struggle with accurately budgeting their IT and cybersecurity costs, resulting in unexpected spending and a lack of funding for critical IT needs. Digital Boardwalk’s operational maturity, innovation solutions, and extensive industry experience make us an ideal fit for those looking to overcome these challenges.
Microsoft 365 Nonprofit
Our Microsoft 365 Certified Enterprise Administrator Experts can help you migrate to and adopt the powerful Microsoft 365 platform using available grant money to get you free or substantially discounted licensing.
IT Planning & Budgeting
Forecasting future costs is critical to the success of a nonprofit. Our virtual chief information officers (vCIO) sit down with you once per quarter to discuss your IT roadmap and prepare fiscal year budgets.
Proactive Approach
Strictly reacting to IT and cybersecurity problems consumes a large portion of your available budget. Our uniquely proactive approach reduces IT overhead and allows you to better allocate budget resources.
Question:
Do you have a report confirming an actual person tested your backups in the last 30 days?
Relying on technology to “just work,” or expecting an automated backup success report to be a sufficient test, can be a costly mistake for your business. Organizations with mature IT operations perform a manual test of their backup systems at least once per month to make sure that they will work in a time of need.
The Digital Boardwalk Difference
Our People
Our culture of continuous growth and opportunity attracts some of the best talent the industry has to offer. Every year, thousands of users commend our team for their professionalism, aptitude, and friendliness.
Focus on Process
Technology and cybersecurity change far too often and quickly to rely on “head knowledge.” With hundreds of standard operating procedures, and routine quality audits, our processes keep us accountable to our promises.
Artificial Intelligence
By leveraging our own, custom-developed artificial intelligence systems, we consistently deliver all the IT and cybersecurity functions that our competition omits due to a lack of budget and manpower.
Commitment to Innovation
Our founders, having both grown up in military families, learned to embrace change from an early age. That commitment to constant improvement and innovation has been baked into our culture and is core to our very being.
A Customer Success Story
Looking to improve its IT operations, modernize its technology, and augment its internal IT staff, the organization turned to Digital Boardwalk for its expertise in helping other large organizations in a co-managed IT services partnership model.
The proof is in the numbers
Year after year, Digital Boardwalk consistently delivers an award-winning customer experience at scale.
20,000+
monthly active users
500,000+
service requests per year
1 hour
average resolution time
25+
industry-specific awards
Learn More About IT & Cybersecurity
Is My Business Too Small for Managed IT Services?
“We’re probably too small for managed IT.” We hear some version of this pretty often. Maybe you have 10 employees. Maybe 20. Maybe you have...
How Long Can Your Business Actually Survive Without Its Technology?
It is 9:03 on a Monday morning. Employees are arriving. Coffee is brewing. Someone is already asking why the printer is not working. Then things...
What Happens When an Employee Leaves Your Company? The IT Checklist Most Businesses Forget
Someone puts in their notice. HR handles the paperwork. Their manager figures out who is taking over their responsibilities. Payroll prepares the final paycheck. Someone...
Should My Business Have a Separate IT Budget?
Technology has a funny way of becoming expensive at exactly the wrong time. A server fails. Five computers suddenly need to be replaced. A cybersecurity...
What Should I Ask an IT Company Before Signing a Contract?
Choosing an IT company can feel a little strange. You are trusting another business with access to nearly everything that keeps your company running. Your...
What You Should Expect From Your IT Company Every Month
If you work with an IT company, you probably hear from them when something breaks. A computer will not turn on. Someone cannot get into...
Why Do Employees Keep Falling for Phishing Emails?
It is one of the most common questions business owners ask after a cybersecurity incident. “If we have antivirus software and email protection, why did...
Why Does My IT Company Keep Recommending Replacements?
It can feel frustrating. Your computers still turn on. The server has not completely failed. The firewall still connects everyone to the internet. So why...
What Does an MSP Do Every Month?
If your Managed Service Provider only reaches out when something breaks, you may not be getting the service you think you are paying for. One...
What Does a Healthy IT Environment Actually Look Like?
When business leaders think about healthy technology, they usually picture something simple. The computers turn on. The internet works. Employees can send emails. Nobody is...
What Happens During Your First 30 Days With a New MSP?
Switching to a new Managed IT Services Provider can feel like moving into a new home. There are boxes everywhere, people walking around asking questions,...
Digital Boardwalk Ranked #48 on the 2026 MSP 501, Earning a Place Among the Top 50 Managed Service Providers Worldwide
Pensacola, FL – June 26, 2026 – Digital Boardwalk is proud to announce it has been named the #48 Managed Service Provider in the world...
Is a lack of IT processes holding you back?
Most IT teams are great at “fighting fires,” but struggle with all the processes and proactivity it takes to effectively manage the rapid pace of technology change. Take our free IT Maturity Assessment and see where your business has opportunities for improvement.
