IT Support for Nonprofits

Nonprofits face many technical challenges — make sure your IT team can keep up

With technology’s rapid pace of change, nonprofit organizations and their existing IT teams often struggle with accurately budgeting their IT and cybersecurity costs, resulting in unexpected spending and a lack of funding for critical IT needs. Digital Boardwalk’s operational maturity, innovation solutions, and extensive industry experience make us an ideal fit for those looking to overcome these challenges.

Microsoft 365 Nonprofit

Our Microsoft 365 Certified Enterprise Administrator Experts can help you migrate to and adopt the powerful Microsoft 365 platform using available grant money to get you free or substantially discounted licensing.

IT Planning & Budgeting

Forecasting future costs is critical to the success of a nonprofit. Our virtual chief information officers (vCIO) sit down with you once per quarter to discuss your IT roadmap and prepare fiscal year budgets.

Proactive Approach

Strictly reacting to IT and cybersecurity problems consumes a large portion of your available budget. Our uniquely proactive approach reduces IT overhead and allows you to better allocate budget resources.

Question:

Do you have a report confirming an actual person tested your backups in the last 30 days?

Relying on technology to “just work,” or expecting an automated backup success report to be a sufficient test, can be a costly mistake for your business. Organizations with mature IT operations perform a manual test of their backup systems at least once per month to make sure that they will work in a time of need.

The Digital Boardwalk Difference

Our People

Our culture of continuous growth and opportunity attracts some of the best talent the industry has to offer. Every year, thousands of users commend our team for their professionalism, aptitude, and friendliness.

Focus on Process

Technology and cybersecurity change far too often and quickly to rely on “head knowledge.” With hundreds of standard operating procedures, and routine quality audits, our processes keep us accountable to our promises.

Artificial Intelligence

By leveraging our own, custom-developed artificial intelligence systems, we consistently deliver all the IT and cybersecurity functions that our competition omits due to a lack of budget and manpower.

Commitment to Innovation

Our founders, having both grown up in military families, learned to embrace change from an early age. That commitment to constant improvement and innovation has been baked into our culture and is core to our very being.

A Customer Success Story

Looking to improve its IT operations, modernize its technology, and augment its internal IT staff, the organization turned to Digital Boardwalk for its expertise in helping other large organizations in a co-managed IT services partnership model.

The proof is in the numbers

Year after year, Digital Boardwalk consistently delivers an award-winning customer experience at scale.

Channel Futures MSP 501 Winner for 2023 badge
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15,000+

monthly active users

350,000+

service requests per year

1 hour

average resolution time

20+

industry-specific awards

Learn More About IT & Cybersecurity

Is a lack of IT processes holding you back?

Most IT teams are great at “fighting fires,” but struggle with all the processes and proactivity it takes to effectively manage the rapid pace of technology change. Take our free IT Maturity Assessment and see where your business has opportunities for improvement.

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