Auto dealership adds cybersecurity for FTC Safeguards compliance

Following the FTC Safeguards Rule release, the auto dealer needed to quickly add several cybersecurity controls and practices. Leaning on Digital Boardwalk’s extensive experience, the dealer was able to meet its compliance requirements quickly and efficiently.

Automotive Customer Service Success Story Booklet

The Customer

A large auto dealership with 250 employees and four office locations in Florida and Georgia faced a new set of challenges with the FTC’s release of their Safeguards Rule for automotive dealerships. Within a matter of weeks, the dealer needed to significantly improve their cybersecurity controls, information protection systems, and cybersecurity processes for hundreds of users with little technical expertise. They knew they would need to engage a managed IT services provider with experience implementing this type of regulatory compliance and cybersecurity.

The Customer’s Challenges:

5 Weeks to Deadline

to meet all compliance requirements

Cybersecurity Gaps

need to be filled for compliance

Compatibility

with the existing email platform

Seamless Transition

for a large, diversified staff

Our Solution

After a thorough assessment of the dealer’s existing cybersecurity posture and latest FTC rules, we created an expedited implementation plan to fill the gaps with new cybersecurity technologies prior to the compliance deadline.

digital boardwalk employees sitting around a table discussing business

1

Multi-Factor Authentication

enforced in the existing legacy email system

2

Security Awareness Training

provided to all staff routinely throughout the year

3

Advanced Email Encryption

to automatically protect email without user action

All changes finished prior to the deadline

with a strategic plan and an experienced implementation team

Zero up-front costs

with a subscription-based service model

No business interruption

by carefully coordinating and managing all required changes

Compatibility with existing email system

by using universally-compatible security standards and enterprise platforms

Their Results

Despite the unusually short timeframe to complete such significant changes to the IT and cybersecurity infrastructure, Digital Boardwalk’s extensive experience in the cybersecurity and compliance industry meant that we had a proven strategy, standard operating procedures, and project plan at the ready. In less than 4 weeks, the dealership implemented multi-factor authentication, DNS security and content filtering, phishing simulations, cybersecurity awareness training, and email encryption – all without interruption to the dealership’s operations.

Is a lack of IT processes holding you back?

Most IT teams are great at “fighting fires,” but struggle with all the processes and proactivity it takes to effectively manage the rapid pace of technology change. Take our free IT Maturity Assessment and see where your business has opportunities for improvement.

Illustration of a checklist on a clipboard surrounded by locks and shields